Steps to opening discussion
Be open minded.
Don’t be dragged into argument.
Don’t interrupt.
Listen to other person point of view before giving your own.
Ask questions to clarify.
Don’t exaggerate.
Be enthusiastic in convincing, not forceful.
Be willing to yield.
Be flexible on petty things but not on principles.
Don’t make it a prestige issue.
Give your opponent a graceful way to withdraw without hurting his pride.
Use soft words but hard arguments.
No comments:
Post a Comment